Step by step

Return Window

We get it—sometimes a loaf doesn’t quite tickle your taste buds. That’s why we offer a 30-day return window from the day you receive your goodies. Just like freshly baked bread, we want your experience to be warm and delightful. If you’re feeling a little sour about your order after that time, it’s time to say goodbye to those worries. We recommend checking our breads right away. After all, they deserve a good first impression too!

How to Initiate

Ready to initiate a return? Super simple! Just hop over to our contact page and fill out the form with your details. Our team will get back to you faster than you can say ‘sourdough!’ You’ll need your order number and a brief explanation of your return reason—no need to write a novel, just a few sentences will do. Once we receive your request, we’ll guide you through the next steps. Easy peasy!

What’s Returnable

So, what can you return? If it’s bread-related, we’ve got you covered! Unopened products can be returned for a full refund. However, if you’ve taken a bite (or two), we might not be able to take it back. We want our future customers to have the freshest experience possible, so we can only accept returns of unused items. Think of it this way: our loaves are like hugs, they’re best enjoyed fresh!

What’s Final Sale

Now, let’s talk about final sales. Some items, like gift subscriptions or any special seasonal offers, are non-returnable. Consider these the secret stash in the pantry that you just can’t let go of. We want to make sure you know what’s off the table before you order, so keep an eye out for any notes on the product page. Transparency is our jam—well, bread spread!

Refund Method & Timeline

When it comes to refunds, we aim to be as smooth as our bread dough. Once your return is received and processed, you can expect your refund to be issued within 5-10 business days. Refunds will be made using the original payment method, so keep an eye on that account! If you used a gift card, we’ll return the amount to the card. Voila—money back in your pocket!

Damaged or Wrong Items

Did you receive a loaf that’s looking less-than-a fit? Or perhaps it’s not the item you ordered? We’re here to help! If there’s a mix-up, please our contact page within 48 hours of receiving your order. We’ll arrange for a replacement or refund, whichever tickles your fancy. We want you to have your Flarinor experience be as delightful as a warm slice of bread!

Return Shipping

Return shipping is on us if the mistake was ours. Otherwise, the cost of return shipping will be deducted from your refund. To make things easier, we’ll provide you with a return shipping label for your convenience. Just pop it on the package, and off it goes! Remember, we can’t accept any returns that aren’t shipped back using our provided label—so keep that in mind before you grab the packing tape!

Exchanges

Exchanges? You bet! If you’d like to swap one loaf for another, just follow the same return process. Once we receive your returned item, we’ll send out the new one faster than you can say ‘baker’s delight!’ Just remember, exchanges are subject to availability, so have a backup flavor in mind—just in case!